Buy With Confidence
Buy with confidence
Puji want to make sure that you are 100% happy with your experience with us. From sales through to delivery, we aim to provide a first class service that you will be delighted with.
Choosing and caring for your furniture
If you would like advice on any aspect of choosing or caring for your Puji furniture please get in touch. We love talking to customers, and providing advice and support on choosing the best pieces to suit your style of home.
Quality
The Puji furniture range is built to last, and is always of excellent quality. Our furniture comes fully assembled after 8-12 weeks of careful construction and attention is made to the finest details. We use traditional construction methods, pin and dowel techniques, and dovetail joints for extra strength. Our products are made from solid timbers and we never use veneers.
Pricing
Our online prices are generally the same as in-store. The only exceptions to this are where an ex-display item is being sold in store at a reduced rate, or where we have a special promotion online.
We set competitive prices, and actively check and match these against similar quality products.
Web Site Security
Buying online through our web site is fully secure. Our shopping cart payments are managed and verified through Protox, one of the leading payment gateways. We also accept payments by phone.
Furniture Delivery
Our in house delivery service ensures your furniture is installed with care. Our delivery team will remove all packaging and leave your furniture ready to use.
Should an item arrive faulty when delivered or are substantially different from their description on the website, we will automatically offer either a replacement or full refund. We are unable to offer a refund or exchange on personalised, made-to-measure orders unless they are faulty.
Guarantee
All furniture is guaranteed for one year, on condition that each item is cared for in accordance with the advice contained on the Puji website or care guide leaflet.