Delivery Conditions
Standard Delivery and small furniture items:
● All our standard delivery and small furniture items will be dispatched directly from our warehouse and with you within 14 working days. If you have placed an order containing a large furniture item or an item out of stock we will wait until everything can be dispatched together.
● Items will be delivered by an external courier company. They will require a signature and if you are not at home to receive your goods, you will receive a notification card. Please liaise with the courier company to arrange re-delivery.
● Postcodes in the following area will incur a further £7 charge which will be added at checkout
- Highlands and Islands of Scotland :
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
- Northern Ireland, Isle of Man and Isles of Scilly:
BT, IM, TR21-25
Large furniture orders and 2 man Delivery Service:
● Deliveries are charged depending on the distance being traveled. Please check price stated when ordering. The price includes assembly and if requested any removal of packaging.
● All items must be signed for at the point of delivery. In signing the delivery note, you are acknowledging that the item(s) delivered are in good condition and in no way faulty or damaged.
● Should no one be present to receive the furniture at the pre-arranged time, a relevant delivery fee will be charged (irrespective of your invoice) for re-delivery.
● 48 hours notice is requested for cancellation of a pre arranged delivery.
● It is your responsibility to ensure that the furniture purchased will fit into your property. Please make sure you measure correctly before ordering any furniture, consider skirting boards when measuring alcoves, any staircases, doorways or tight spaces which the product will go through.
PLEASE NOTE: Our delivery teams are unable to remove windows, door frames or hoist items to upper levels.
● All large furniture items are subject to 50% deposit at point of order. The remaining 50% payment will be requested when your delivery has been scheduled.
● ‘ON ORDER’ items are currently not in stock but have been ordered. We anticipate an average 8-12 weeks for delivery however this is only an approximation and so cannot be guaranteed.
● To avoid a delivery charge we can arrange a collection direct from our London based warehouse. Please call 0208 886 3000 to arrange. Collection slots are limited and must be pre- arranged.
International Delivery
To discuss delivery of products outside the UK, please contact us on 0208 886 3000 or via e-mail at info@puji.com